¶ 1 Leave a comment on paragraph 1 0 In the previous year, the Board began working on a strategic planning process. This year a consulting group, The Stevens Group, led by Pamela Harris, was hired to begin working on a comprehensive strategic plan that would include surveys of members and other groups. This process was begun in April 1989. The Board met with Harris at the new headquarters in Minneapolis. During the year, many meetings were held and research, including surveys, were sent to members.